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Privacy Policy

VetNexusMD Privacy Policy

Effective Date: July 1, 2025

This Privacy Policy describes how VetNexusMD collects, uses, and protects the personal information of our clients.

1. Information We Collect

We collect information necessary to provide our services, including name, contact information, medical records (with client consent), and other relevant data. We do not collect sensitive information such as social security numbers without explicit consent.

2. Use of Information

We use the collected information solely for the purpose of providing our services. This includes preparing VA Nexus Letters, Medical Record Reviews, and DBQ preparation.

3. Information Sharing

We may share your information with third parties, such as the VA, only when required by law or with your explicit consent.

4. Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

5. Your Rights

You have the right to access, correct, and delete your personal information. Please contact us at [email protected] to exercise these rights.

6. Changes to Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

7. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at [email protected] or [phone number].

Service Area: VetNexusMD provides Independent Medical Opinions to veterans residing in 44 U.S. states. Clinical interview via secure electronic platform requires verified current residence in Massachusetts or Florida. Services are not currently available to veterans residing in Mississippi, Missouri, Nevada, New Mexico, Oregon, or Tennessee due to state-specific medical licensure considerations. Full service area details.